Now, follow the on-screen instructions to fix issues with the printer.Press Windows + R to open Run, type msdt.exe -id DeviceDiagnostic in the text field, and hit Enter.If nothing here works, head to the fixes listed next. Make sure two devices are not using the scanner functionality simultaneously since Brother printers don’t offer it yet.When Brother printer scanner won’t scan on Windows 10, check if you can do it via the dedicated Brother iPrint&Scan app available on the Microsoft Store.If you have problems printing when connected via a USB cable, replace the cable with a new and compatible one.To ensure the printer is working fine, connect it via a USB cable, and check if it works.Make sure you have the Brother Control Panel installed on the PC.Power off both the computer and the Brother’s printer for a minute, turn them on again and then verify whether the problem is resolved.How do I get my Brother scanner to scan to my computer?īefore heading to the slightly complex solutions, we recommend trying these quick ones first: Firewall is blocking the connection: In a few cases, users found out that it was their firewall that blocked the connection and, as a result, it wasn’t scanning.Running an outdated driver: A corrupt or outdated driver is a likely reason your Brother printer won’t scan in Windows.Issues with the network configuration: If the printer or computer’s network configuration is incorrect or is so set that the printer is not recognized, you will have trouble scanning.Here are a few reasons why the Brother printer is not scanning and only printing: Why is my Brother printer working but not the scanner? There’s a lot of confusion in this regard, but we have a few solutions that work for users. The issue has become far, too, common with several users pointing out that Brother’s is not offering a Full Driver and Software Package for Windows 11, as it did for Windows 10.
But many reported that their Brother printer won’t scan in Windows 10, and for some, even in the latest iteration. Home › Fix › Peripherals › Fix: Brother Printer Scanner Not Working/Connecting to PCīrother printers are known for their being reliable, desk-friendly, space-saving, and functional, as you can not only print but also copy, scan, or fax.
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